Shipping Policy
Last Updated:
Digital Delivery
Heka AI is a Software-as-a-Service (SaaS) platform. All our products and services are delivered digitally. We do not provide any physical goods, and therefore, no physical shipping is involved.
Access to Services
Upon successful subscription or purchase of credits, access to the Heka AI platform and its features is granted immediately or within a few minutes. You will receive a confirmation email with details on how to access your account and start using the services.
Delivery Issues
If you do not receive access to your purchased services within 24 hours of a successful transaction, please contact our support team immediately at support@hekaai.co or call us at +91 96256 45572.