Terms of Service

1. Acceptance of Terms

By accessing or using the Heka AI website and services ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Heka AI provides an automated AI receptionist service that handles incoming calls, books appointments, and qualifies leads for businesses. We reserve the right to modify or discontinue the Service at any time.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when registering.
• Maintain the security of your account credentials.
• Use the Service in compliance with all applicable laws, including call recording laws (e.g., obtaining necessary consent from callers).
• Not misuse or attempt to disrupt the Service.

4. Payment and Subscription

Some aspects of the Service are billed on a subscription basis. You agree to pay all fees associated with your selected plan. Payments are non-refundable unless otherwise stated by law.

5. Intellectual Property

All content, trademarks, and technology associated with the Service are the property of Heka AI. You retain ownership of your customer data and call transcripts.

6. Limitation of Liability

Heka AI shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service, including lost profits or business interruption.

7. Termination

We may terminate or suspend your account immediately if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

8. Contact

Questions about the Terms of Service should be sent to us at support@hekaai.co.